Truck Logic Satisfaction Guarantee
Our products and services are guaranteed to give 100% satisfaction in every way. Return anything purchased from us within 30 days if it proves otherwise. We do not want you to have anything from Truck Logic® that is not completely satisfactory.
To help protect our customers and make sure every return or exchange is dealt with fairly, we may either require a receipt or decline a return or exchange in certain situations, including:
- Items that were not purchased directly from Truck Logic®
- Items with a missing label or an item that has been defaced
- On rare occasions, based on the nature of prior transactions
- Without a receipt and a valid ID in our stores
- Items that have been soiled or contaminated, until they have been cleaned
- Items lost or damaged due to fire, flood or natural disaster
IMPORTANT!!: IF A CARRIER ATTEMPTS TO DELIVER A FREIGHT DAMAGED ITEM, DO NOT ACCEPT THE ITEM FROM THE CARRIER.
Refuse the shipment and make note of the damage on the carrier's receipt or bill of lading. Notify us immediately. We will make arrangements for a replacement or refund. Please try to take a photo of any freight damaged product. It will be helpful in expediting your replacement or refund.